Our associates are our Company’s greatest asset. Their commitment to providing great bargains for our customers is what makes Ross successful. Fostering a positive work environment is a priority and includes:
We make it a priority to offer associates many opportunities to share feedback, make suggestions and ask questions throughout the year.
We conduct an annual multi-language electronic survey in our distribution centers. Our stores also conduct annual surveys and we share the results so we can learn and improve. As a result, our survey participation rates have been well above average with overwhelmingly positive results.