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Customer Inquiries

Please visit Customer FAQ first. These cover most of the questions our customers have for us. If the FAQ did not answer your question, please select a topic from the drop down menu below then complete and submit the form

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Please refer to your order confirmation email for details on your order in addition to contact information for issue resolution. If you do not have access to your confirmation email contact customer care at either 1-800-605-9722 or

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Visit Store Locator or Call 1-800-945-7677

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Ross Stores
Corporate Office

5130 Hacienda Drive
Dublin, CA 94568

Ross Stores
Southwest Distribution Center

3404 Indian Avenue
Perris, CA 92571

Ross Stores
Southeast Distribution Center and
Corporate Transportation

1000 Retail Drive
Fort Mill, SC 29715
Ross Freight Routing Guide

Ross Stores & dd's DISCOUNTS
Eastern Distribution Center

1707 Shearer Drive
Carlisle, PA 17013

Ross Stores & dd's DISCOUNTS
Moreno Valley Distribution Center

17800 Perris Blvd.
Moreno Valley, CA 92551
dd's DISCOUNTS Freight Routing Guide

Ross Stores
New York Buying Office

1372 Broadway
New York, NY 10018

Ross Stores
Los Angeles Buying Office

110 E. Ninth Street, Suite A 979
Los Angeles, CA 90079

© Ross Stores, Inc. All rights reserved. All images are representative of merchandise carried in our stores. Styles, colors and items will vary by store.